Our Quality Policy
KAMA PRES SAN. VE TIC. A.S. has succeeded in joining to leading companies in the industry with a product quality that it provides through a flexible method of production according to customers' demand.
Kama is taking customer satisfaction as a principle, offers the products that it produces at TSE standards to important sectors such as textile, furniture, machinery, and automotive.
Principles that shall provide the basis for our policy to provide services in this sector are listed below.
- To meet customers' needs in time and in the desired manner.
- To inform our customers through both written technical documents and in verbal in detail.
- To keep product returns arising from selection mistakes at minimum by ensuring the proper selection in accordance with the expectations of the customers.
- To support design and development activities to achieve industry leadership and customer expectations.
- To combine design and R & D activities through flexible production methods, to go into mass production quickly.
- To fulfill the guarantee requirements of our products without any difficult situation for our customers.
- Establishing good and strong relationships with our suppliers, to ensure the satisfaction of suppliers and to provide better and more quality products to our customers in this direction.
- Not to satisfy with maintaining our current situation, to take continuous improvement as the basic philosophy for our manufacturing, staff, suppliers and at every point.